Online Shopping Return Policy:
Returns on items purchased through online shopping may be made only within 30 days of shipment for exchange, online shopping credit, or refund. (No exceptions to the 30-day time period.) Refunds are for merchandise only; shipping charges are not refundable, and will be applied for any new items shipped. Refunds will be made 1-2 business days after returned merchandise is received.
Items that CANNOT be returned:
- Undergarments and tights, due to health reasons.
- Special Order items not in catalogs or displayed on website.
- Closeout items.
- Group Orders.
Returned/exchanged merchandise must be:
- In new, resalable condition, free of any damage or signs of wear.
- With original packaging and tags still attached (shoe boxes must not be damaged, and all laces, ribbons, etc. must be in place).
Restocking Fee for Unauthorized Returns:
- We reserve the right to charge a 15% restocking fee plus shipping charges if items are refused at delivery or for unusual circumstances.
When shipping items, please:
- Include a copy of your invoice with your returned merchandise with clear instructions of what you’d like to do (exchange, online shopping credit, or refund). Returns sent without documentation cannot be processed.
- Indicate the reason.
- Include a day time phone number or cell phone number.
Ship merchandise to:
Dance Fashions Online Shopping
10400 Alpharetta Street, Suite A
Roswell, GA 30075
We are not responsible for the lost shipments and strongly suggest you insure your return shipment.
Please allow 2-3 weeks for us to process your return. All reshipments are sent Fed Ex Ground unless you specify another Fed Ex shipping method.